TriState Capital Bank is an independent chartered bank subsidiary of Raymond James. Headquartered in Pittsburgh, PA, TriState Capital Bank provides premier private banking, commercial banking, and treasury management products and services to corporate, institutional, and high-net-worth (HNW) clients.
SUMMARY:
WORK HOURS: 10AM - 7PM
The ACH Operations Specialist manages the daily processing windows of ACH file processing. In addition, the ACH Operations Specialist manages all processing exceptions, batch and file suspensions, fraud monitoring, new employee training, ongoing client support, and troubleshooting. The ACH Operations Specialist also performs daily General Ledger reconciliation of Check, ACH, Wire, Debit Card, ICS, and other Miscellaneous accounts. The ACH Operations Specialist will maintain a solid understanding of ACH batch and file processing, ACH services and back office processes, adequate understanding of the NACHA rules, General Ledger accounting.
ESSENTIAL FUNCTIONS OF THE POSITION:
· Assists the ACH Operations team lead on daily tasks
· Assist in the training of new employees
· Manage ACH file processing windows and exception processing
· Manage transaction fraud monitoring and client communication
· Assist the ACH Team Lead on all Fraud related activity, as it relates to funds retrieval, documentation, and reporting
· Manage General Ledger balancing for Check, ACH, Wire, Debit Card, and ICS
· Responsible for covering late ACH window monitoring when required
· Work closely with BSA, Risk and Compliance, Management, Sales, Deposit Operations, Treasury Operations, and Wire Operations.